Digital Transformation and AI Support Assistant

About the role

The United Nations Population Fund (UNFPA) in Tunisia is seeking a Digital Transformation and AI Support Assistant to help modernise data‑driven management of sexual and reproductive health, gender‑based violence, youth engagement and population initiatives. The role is part of a UN 2.0 agenda, supported by the Embassy of Switzerland and the UNV programme, and encourages applications from qualified young persons with disabilities.

Key responsibilities

• Develop and maintain automated tools using Google Workspace (Sheets, Forms) to improve data tracking and workflow efficiency.
• Enhance internal coordination, document management and information‑sharing processes.
• Test, document and support responsible use of approved generative AI tools for summarisation, extraction and meeting‑note organisation.
• Update dashboards and visualisations (Looker Studio, Excel) on health, gender‑based violence, youth programmes and population dynamics.
• Compile, organise and present data for reporting and decision‑making.
• Support improvement of digital tools for youth engagement and feedback collection.
• Create simple guidance materials and assist with digital learning sessions for staff.
• Promote best practices in digital transformation, knowledge sharing and information management.

Required profile

• Bachelor’s degree in IT, Computer Science, Data/Business Analytics, Digital Communications or related field.
• Up to one year of relevant experience in digital transformation, data management or analytics.
• Strong proficiency in Google Workspace; knowledge of Google Apps Script or macros is an asset.
• Familiarity with generative AI tools and responsible prompt writing.
• Experience creating dashboards and visualisations using Looker Studio, Excel or similar platforms.
• Fluency in Arabic, French and English.

Required skills

• Google Workspace (Sheets, Forms, Docs)
• Google Apps Script / macros
• Generative AI tools (document summarisation, information extraction)
• Looker Studio
• Microsoft Excel