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Conseiller service client hispanophone

OUTSOURCIA · Tunis

🇫🇷 Français

Job description

About the role

Outsourcia is looking for a Spanish‑speaking customer service advisor to handle inbound and outbound phone calls. The position is based in Tunis and involves providing support to Spanish‑language customers.

Key responsibilities

  • Answer incoming calls and initiate outbound calls in Spanish.
  • Resolve customer inquiries and issues efficiently.
  • Meet production targets and quality standards.
  • Document interactions and update customer records.

Required profile

  • Fluent, native‑level proficiency in Spanish.
  • Previous experience working in a call‑center environment.

Required skills

    What we offer

    • Competitive salary with a 40‑hour work week and two days off.
    • Attractive bonuses, including year‑end seniority bonus and referral bonus.
    • Permanent contract from day one.
    • Paid training covered by the company.
    • Restaurant tickets.

    Questions fréquentes

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    Published 1 month ago

    Expires 3 days from now

    42 views · 0 interested

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    OUTSOURCIA

    Tunis