Conseiller service client hispanophone
OUTSOURCIA · Tunis
Description du poste
About the role
Outsourcia is looking for a Spanish‑speaking customer service advisor to handle inbound and outbound phone calls. The position is based in Tunis and involves providing support to Spanish‑language customers.
Key responsibilities
- Answer incoming calls and initiate outbound calls in Spanish.
- Resolve customer inquiries and issues efficiently.
- Meet production targets and quality standards.
- Document interactions and update customer records.
Required profile
- Fluent, native‑level proficiency in Spanish.
- Previous experience working in a call‑center environment.
Required skills
What we offer
- Competitive salary with a 40‑hour work week and two days off.
- Attractive bonuses, including year‑end seniority bonus and referral bonus.
- Permanent contract from day one.
- Paid training covered by the company.
- Restaurant tickets.
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OUTSOURCIA
Tunis
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