Customer Support Specialist
indrive
Description du poste
Key responsibilities
- Respond to phone calls, emails, and chat messages.
- Resolve customer issues quickly and efficiently.
- Process returns, exchanges, and handle complaints.
- Maintain records of each customer interaction.
- Update customer information in the CRM system.
- Collect and forward customer feedback to relevant departments.
- Inform customers about the status of their inquiries.
Required profile
- Excellent oral and written communication in English, French, and Arabic.
- Polite and professional dialogue skills.
- Ability to handle large volumes of information.
- Attention to detail and accurate documentation.
- Proficiency with PC and basic office programs.
- Experience working with CRM systems and specialized software.
Required skills
- CRM systems
- PC usage
- Office software (e.g., Word, Excel)
Questions fréquentes
Pourquoi signalez-vous cette offre ?
Aller plus loin
Salaires, guides et recherches en Tunisie.
Salaire : French-Speaking Customer Support Specialist (Remote) Sur la base de 6 offres en TunisieSalaires par métier
- Team Leader (m/f) - Vilanova Beja Jardim 28
- Technicien de Maintenance industrielle 14
- Responsable Ressources Humaines 10
- Responsable maintenance 10
- Remote French Bilingual Customer Support Representative 10
- French-English Customer Support Associate 10
- Assistante administrative 9
- Technicien maintenance industrielle 9
Postulez en 30 secondes
Entrez votre email pour postuler. Un compte sera cree automatiquement.
En continuant, vous acceptez nos conditions d'utilisation.
Deja un compte ? Connexion
Publie il y a 3 jours
Expire dans 1 mois
11 vues · 0 interesses
Boostez vos chances
Importez votre CV : nous vous proposons les offres qui matchent votre profil.
Analyse de votre CV en cours...
indrive