Sales & Customer Service Agent (Part-Time / Full-Time)

About the role

We are looking for a proactive, reliable communicator to join Droppex as a Sales & Customer Service Agent. The role can be part‑time (flexible) or full‑time and is based on‑site.

Key responsibilities

• Prospect and qualify B2B and B2C leads, supporting lead‑generation strategy.
• Answer customer requests, handle complaints and claims, ensuring client satisfaction.
• Participate in calls, micro‑pitches, public speaking opportunities and partner meetings.
• Deliver structured reporting, weekly follow‑up and performance updates.
• Contribute occasionally to marketing or business events.

Required profile

• Background in associations, community work or volunteering.
• Polished presentation and confident verbal skills.
• Fluent in French (spoken and written), analytical and structured in reporting.
• Honest, proactive and team‑oriented mindset.

Required skills

• Comfortable using AI tools such as ChatGPT and Notion AI.
• Experience with CRM automations.

What we offer

• A structured and supportive work environment with real responsibility from day one.
• Opportunities to grow within the company.
• Collaborative, ambitious and impact‑driven team.