Operations Associate, Volunteer Recruitment

About the role

The Volunteer Services Centre (VSC), part of UNV's Management Services, supports over 15,000 UN Volunteers worldwide through recruitment, pre-assignment processing, contract administration, payroll, separation and evacuation support. The Operations Associate, Volunteer Recruitment works under the guidance of the Operations Associate/Team Leader (G7) for the duty station and supports end-to-end volunteer lifecycle services, including onboarding, contract administration and benefits and entitlements management. The role has no supervisory or managerial responsibilities.

Key responsibilities

• Identify suitable candidates for UN Volunteer assignments, verify assignment descriptions, advertise vacancies and keep parties informed of recruitment status
• Use social media and other channels to source candidates, support outreach campaigns and produce recruitment analytics reports on gender parity and workforce diversity
• Conduct reference checks, obtain pre- and post-submission clearances and verify performance appraisals of selected candidates
• Flag risks and deficiencies to the supervisor and liaise with Regional Offices, Field Units and host entities
• Record actions and data in volunteer management systems and databases, and resolve recruitment queries
• Contribute to recruitment training materials, share lessons learned and act as a VSC focal point on assigned topics

Required profile

• Eligibility depends on the tier indicated in the vacancy title: Tier 1 (other UNDP/UNCDF/UNV staff on permanent or fixed-term appointments) or Tier 2 (temporary appointees, regular PSA contract staff and Expert and Specialist UN Volunteers)
• Core competencies: planning and monitoring own work, innovation, continuous learning, adaptability, determination, engagement and respect for diversity
• Knowledge of recruitment design and management, and of talent sourcing and outreach strategies
• Digital awareness and literacy, including adoption of new technologies