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This job expired on 16/09/2026. It no longer accepts applications.
Customer Success Manager (Tunis)
Medius · Tunis
Job description
About the role
As a Customer Success Manager based in Tunis, you will help Medius customers achieve measurable business outcomes and maximize the value of their investment in the Medius spend‑management platform. You will work with a mid‑touch book of accounts, driving adoption, engagement and satisfaction while laying the groundwork for future cross‑sell and upsell opportunities.
Key responsibilities
- Conduct regular cadence calls and Customer Business Reviews with assigned accounts.
- Guide customers through their automation journey and help them optimize workflows.
- Demonstrate value of the Medius product suite and support process efficiency improvements.
- Collaborate with global teams to ensure successful onboarding and ongoing adoption.
Required profile
- Experience guiding customers through automation and workflow optimization.
- Ability to drive customer satisfaction, adoption and measurable outcomes.
- Strong communication skills for regular business reviews and cross‑functional collaboration.
Required skills
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Medius
Tunis