Groups & Events Executive

About the role

The Groups & Events Executive supports the coordination of group functions and events at our hotel in Tunis. You will act as the primary liaison between the group coordinator and the hotel team, ensuring all arrangements meet guest expectations and company standards.

Key responsibilities

• Meet with group coordinators before events to introduce the team and confirm arrangements.
• Read and analyze banquet event orders to gather guest details, set‑up requirements, timelines, and special needs.
• Coordinate buffets, action stations, and any special banquet arrangements, following up to ensure compliance.
• Maintain safety and security procedures, report incidents, and complete required training.
• Uphold a professional appearance, protect confidential information, and safeguard company assets.
• Welcome guests, anticipate service needs, and provide courteous, appreciative service.
• Communicate clearly with guests and team members, answer phones with proper etiquette, and support team goals.
• Perform physical tasks such as standing, walking, lifting up to 25 lb, and navigating various work environments.

Required profile

• High school diploma or GED equivalent.
• At least one year of relevant hospitality or events experience.
• No supervisory experience required.
• Ability to work full‑time on‑site in a fast‑paced environment.

Required skills