Air Freight Forwarding Operations Coordinator

About the role

Flash, a provider of time-critical shipment solutions across Europe using road and air services, is looking for an Airfreight Forwarding Operations Coordinator to join its operations team. The role handles client requests, recommends and costs delivery options, and coordinates door-to-door service with partners in Germany and across Europe.

Key responsibilities

• Take and manage client requests and understand their requirements
• Analyze available delivery options and recommend them based on cost, timing and efficiency
• Calculate delivery costs and timings accurately
• Communicate delivery plans and schedules clearly to clients
• Organize transportation once the client approves the plan, meeting agreed deadlines
• Work with partners worldwide and other offices across Europe to coordinate and monitor shipments
• Track shipments door to door and solve problems or delays proactively

Required profile

• 5+ years of experience in air transport services, with a strong understanding of industry best practices
• 1 year of experience in a 3PL company
• Excellent communication skills in English and French
• Familiarity with dedicated aircraft and helicopter charters, on-board courier services and express airfreight
• Strong analytical skills and ability to prioritize in a fast-paced environment

What we offer

• Contractor contract (independent / external)
• A young, multicultural and international team in a positive, collaborative workplace