هذه الوظيفة لم تعد متاحة
انتهت صلاحية هذه الوظيفة في 22/09/2026. لم تعد تقبل الطلبات.
Customer Support Specialist
inDrive · Tunis
وصف الوظيفة
About the role
We are looking for a Customer Support Specialist to join our Global Customer Support team in Tunisia. You will be the first point of contact for our customers, handling inquiries via phone, email, and chat while ensuring a high level of satisfaction.
Key responsibilities
- Answer phone calls, emails, and chat messages from customers.
- Resolve customer issues quickly and efficiently.
- Process returns, exchanges, and handle complaints.
- Maintain accurate records of each interaction.
- Update customer information in the CRM system.
- Collect and forward customer feedback to relevant departments.
- Inform customers about the status of their inquiries.
Required profile
- Excellent oral and written communication skills in Russian and Kazakh.
- Polite and professional dialogue handling.
- Ability to manage large volumes of information.
- Strong attention to detail and accurate documentation.
- Proficiency with PC and basic office programs.
Required skills
- Experience with CRM systems.
- Proficiency in Microsoft Office or similar office suites.
Questions fréquentes
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اكتشف المزيد
الرواتب والأدلة وعمليات البحث في تونس.
الراتب: French-Speaking Customer Support Specialist (Remote) استنادًا إلى 6 عرض عمل في تونسالرواتب حسب المهنة
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inDrive
Tunis