Spa Manager
Sheraton Hotels & Resorts · Tunis
Job description
About the role
The Spa Manager oversees all aspects of spa operations, supervising staff across salon, skin‑care, massage, reservations and locker‑room services. The role focuses on delivering outstanding guest experiences while meeting budgetary targets and maintaining high standards of cleanliness and service.
Key responsibilities
- Support management of spa operations and budgets, including overseeing supplies, equipment, uniforms and financial reporting.
- Ensure and deliver exceptional customer service by handling guest feedback, complaints and empowering staff to maintain high service standards.
- Maintain cleanliness of spa facilities and equipment, ensuring compliance with health and safety standards.
- Conduct human‑resources activities such as employee feedback, training, performance reviews, discipline procedures and recognition programs.
Required profile
- High school diploma or GED.
- At least 2 years of experience in spa, guest services or a related professional area.
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Published 1 month ago
Expires 2 weeks from now
50 views · 0 interested
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Sheraton Hotels & Resorts
Tunis