Senior Sales Consultant

About the role

Wall Street English is hiring a Senior Sales Consultant in Tunis. The consultant sells personalized English courses to prospective students and follows up with current ones, aiming to meet monthly sales targets through booked appointments and signed contracts while providing personalized service.

Key responsibilities

• Meet monthly sales targets set by the National Sales Manager and ensure sales, student support and care KPIs are met.
• Manage your diary so calls and appointments are done on time, and update the sales CRM accurately.
• Book first, second and renewal appointments, hold after-sales sessions and run regular reviews with current students.
• Meet students (welcome session, first encounter) according to standard procedure and process contracts on time.
• Act as liaison between students and the service team, resolving issues to students' satisfaction.
• Stay informed on new products and course changes, attend assigned training, and give reports and sales forecasts to your manager.
• Take part in centre marketing activities such as trade fairs, prospecting and promotion stands.

Required profile

• Good level of English.
• Comfortable working under pressure and meeting targets; self-confident, reliable, disciplined and organized.
• Excellent communication, observation and presentation skills, able to build client trust quickly.
• Positive, enthusiastic, hard-working and success-driven.

Required skills

• Knowledge of MS Office.
• Sales CRM use.