Network Administrator – Help Desk Technician
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Job description
About the role
We are seeking a competent Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them, helping preserve the company’s reputation.
Key responsibilities
- Respond to user queries on basic technical issues and provide clear solutions.
- Diagnose and resolve problems with computer systems, mobile devices, and related tech products.
Required profile
- Proven experience as a help desk technician or similar customer support role.
- Good communication skills, customer‑oriented attitude, and ability to stay calm with difficult customers.
Required skills
- Working knowledge of office automation products.
- Familiarity with databases and remote‑control tools.
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Employeur non precise