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Front Desk Clerk

Sheraton Hotels & Resorts · Tunis

New
Junior 🇬🇧 English

Job description

About the role

The Front Desk Clerk is responsible for delivering excellent guest service by managing check‑ins, check‑outs, and handling guest inquiries at our Tunis location.

Key responsibilities

  • Process all guest check‑ins, assign rooms, issue and activate room keys.
  • Handle all payment types, including cash, checks, debit and credit cards.
  • Answer and record guest calls, messages, requests and concerns.
  • Coordinate with Housekeeping to ensure room readiness.
  • Provide guests with property information, local area guidance and parking procedures.
  • Run daily arrival/departure reports and complete cashier and closing reports.

Required profile

  • High school diploma or G.E.D. equivalent.
  • No prior related work experience required.
  • No supervisory experience required.
  • No specific license or certification required.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Sheraton Hotels & Resorts.
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Published 4 hours ago

Expires 1 month from now

4 views · 0 interested

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Sheraton Hotels & Resorts

Tunis