Customer Quality Engineer – Trim
Lear Corporation · Menzel Bourguiba
Description du poste
About the role
Reporting directly to the Quality Manager, the Customer Quality Engineer – Trim acts as the customer’s on‑site representative, ensuring that all quality policies and customer requirements are applied across the plant.
Key responsibilities
- Serve as the primary on‑site customer liaison for operational quality matters.
- Coordinate with production, engineering, and quality teams to implement customer specifications.
- Monitor, analyse, and report quality KPIs, internal and external non‑conformities, and complaints.
- Develop, implement, and track corrective and preventive action (CAPA) plans using structured methods.
- Create, update, and apply PFMEA and Control Plans to mitigate quality risks.
- Prepare and submit PPAP documentation in line with customer and IATF requirements.
- Manage internal rejections, customer returns, and protective measures.
- Support quality‑awareness training following complaints or new customer specifications.
Required profile
- Engineering degree.
- 4+ years of automotive industry experience in a quality‑related role.
- 2+ years in a Customer Quality position.
- Hands‑on experience with PFMEA, PPAP, and 8D.
- Working knowledge of ISO 9001, IATF 16949, and audit practices.
- Fluent communication in French and English.
Required skills
- PFMEA
- PPAP
- 8D
- ISO 9001
- IATF 16949
What we offer
- Equal‑opportunity employment in a globally recognised company.
- Professional development within a leading automotive supplier.
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Lear Corporation
Menzel Bourguiba
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