Business & Operations Support Specialist

About the role

WayToPrevail is seeking a Business & Operations Support Specialist to assist with consulting, operational optimization, and business support activities for both national and international clients, as well as its American partner BorderlessCX. The role sits at the intersection of operations, business development, project coordination, analysis, and client support.

Key responsibilities

• Support operational activities, maintain tools, track indicators, and prepare internal meeting materials.
• Assist business development by handling prospecting, lead generation, and updating commercial materials.
• Follow project progress, prepare summaries, organize information, and ensure clear action plans.
• Contribute to client‑facing documents, review deliverables, and manage information collection and classification.

Required profile

• Strong organizational ability and curiosity.
• Capacity to work in a fast‑moving, entrepreneurial environment.
• Integrity, humility, dynamism, intelligence, and kindness.

Required skills

• Proficiency with Excel.
• Proficiency with Google Sheets.

What we offer

• Opportunity to grow, learn quickly, and take ownership of projects.
• Exposure to diverse clients and international collaboration.