Account Manager

About the role

Roots Prod, a Tunisian audiovisual production company founded two years ago, is hiring a full-time Account Manager (40 hours per week) in Tunis, on a hybrid basis. The role acts as the main link between clients (organizations, media outlets and businesses) and the creative and production teams, building long-term relationships and managing media and production projects from concept to delivery.

Key responsibilities

• Build and maintain relationships with current and prospective clients such as NGOs, research centers and media institutions
• Translate client needs into clear creative, production and editorial briefs
• Coordinate across audiovisual production, design, writing and sound to keep projects on time and to standard
• Help write and present cost estimates, project proposals and portfolio briefs
• Oversee project execution, review final content before client submission and manage project budgets
• Handle client feedback, challenges and revision requests proactively

Required profile

• 2 to 3 years of experience in account management, project management or client service, preferably in an advertising agency, media production house or communications firm
• Solid background or strong interest in the media sector, audiovisual production, digital content and working with NGOs or research centers
• Ability to coordinate across writers, designers, producers and editors

Required skills

• Arabic and French; English proficiency also required
• Negotiation, active listening and written and spoken communication
• Managing several projects at once and meeting tight deadlines

What we offer

• Flexible hybrid work in Tunis with remote options
• 18 days of paid annual leave per year
• Opportunity to work on impact-driven projects with regional and international partners

To apply, send your CV by email with the subject "Application: Account Manager - [Your Name]".