Quality Supervisor

About the role

Casco Automotive Tunisia is looking for a proactive and detail‑oriented Quality Supervisor to ensure quality control and traceability throughout the manufacturing process, from raw materials to semi‑finished and finished products, while guaranteeing compliance with customer and regulatory requirements.

Key responsibilities

• Manage customer complaints from receipt to closure, lead root‑cause analysis and corrective actions, and coordinate containment and returns.
• Support new product introduction and industrialisation, prepare PPAP documentation and contribute to PFMEA and risk analysis.
• Conduct MSA studies, process capability analysis and validate equipment and processes.
• Develop and maintain Control Plans in line with IATF 16949, ensure implementation of manufacturing and inspection standards, and monitor in‑process quality performance and KPIs.
• Handle internal non‑conformities using structured problem‑solving methods (8D, 5 Why, Ishikawa, QRQC) and ensure traceability and documentation control.
• Lead daily, weekly and monthly QRQC meetings, prepare quality performance reports and escalate quality risks.

Required profile

• Engineering degree.
• Minimum 2 years of industrial experience.
• Strong organisational and teamwork skills.
• Field‑oriented with a high sense of responsibility.
• Disciplined, meticulous and proactive.
• Good command of computer tools.

Required skills

• IATF 16949 compliance.
• APQP and PPAP processes.
• PFMEA and risk analysis.
• Measurement System Analysis (MSA).
• Process capability analysis.
• Control Plans development.
• 8D, 5 Why, Ishikawa and QRQC problem‑solving methods.
• Traceability and documentation control.