Cette offre n'est plus disponible
Cette offre a expire le 25/08/2026. Elle n'accepte plus de candidatures.
German-Speaking Customer Service Representative
TalentPop App · Gouvernorat Sfax
Description du poste
About the role
TalentPop is seeking a bilingual German‑English Customer Service Representative to join its fully remote team. You will be the first point of contact for customers, delivering prompt and accurate assistance across phone, email, and live‑chat channels.
Key responsibilities
- Respond to customer inquiries via phone, email, and live chat in both German and English.
- Investigate issues, provide timely resolutions, and ensure a positive experience.
- Document recurring problems and share insights with leadership to drive improvements.
- Support continuous improvement initiatives within the customer service department.
Required profile
- Minimum 1 year of experience in customer service or a related support role.
- Fluent written and spoken German and English.
- Strong attention to detail and excellent interpersonal skills.
- Ability to multitask, prioritize effectively, and work independently.
Required skills
- Experience with customer support software (specific platforms not required).
What we offer
- Competitive salary with performance‑based bonuses.
- Monthly wellness stipend.
- Paid time off and career development opportunities.
- Permanent remote work environment.
Questions fréquentes
Pourquoi signalez-vous cette offre ?
Aller plus loin
Salaires, guides et recherches en Tunisie.
Salaires par métier
- Team Leader (m/f) - Vilanova Beja Jardim 28
- Technicien de Maintenance industrielle 14
- Responsable Ressources Humaines 11
- French-English Customer Support Associate 10
- Remote French Bilingual Customer Support Representative 10
- Responsable maintenance 10
- Technicien maintenance industrielle 9
- Assistante administrative 9
Boostez vos chances
Importez votre CV : nous vous proposons les offres qui matchent votre profil.
Analyse de votre CV en cours...
TalentPop App
Gouvernorat Sfax
Offres similaires
-
Conseiller(e) CIC (F/M)
EssilorLuxottica Gouvernorat Sfax -
Confirmatrice de commandes
TunisieJob Gouvernorat Sfax -
Agent de Support Clientèle International (Français/Anglais)
TalentPop App Gouvernorat Sfax -
Télévendeur énergie et télécoms – CDI
ACTIVE CONTACT Tunis -
Customer Service Support
OUTSOURCIA Ariana