CCTV Operator - Hotel Security

About the role

TUI Blue Manar in Hammamet is looking for a full-time, on-site CCTV Operator. The role covers monitoring live CCTV feeds across the hotel premises to spot and report suspicious activity, safety hazards or incidents quickly, while keeping accurate logs and incident reports.

Key responsibilities

• Monitor live CCTV feeds and report suspicious activity, safety hazards or incidents promptly
• Maintain accurate logs and prepare incident reports
• Communicate clearly with security staff and other departments to support guest and team safety
• Check camera functionality and ensure recordings are stored and backed up
• Follow data protection and confidentiality procedures
• Respond to security requests, support emergency protocols and follow hotel policies and legal requirements on surveillance

Required profile

• Experience in CCTV monitoring, security operations or a similar surveillance role, preferably in hospitality or customer-facing settings
• Previous security or safety experience and basic knowledge of local regulations is an advantage
• Ability to work shifts, including evenings, weekends and holidays
• Strong integrity, discretion and professionalism with sensitive information

Required skills

• Attention to detail and situational awareness during long monitoring periods
• Basic technical skills for CCTV systems, video recording equipment and related software, with minor troubleshooting
• Clear communication and accurate documentation of incidents
• Understanding of safety procedures, emergency response and confidentiality requirements