Customer Service Executive

About the role

The Customer Service Executive joins IWG’s global network to deliver world‑class service to members and their guests. Working in a vibrant, on‑site environment, you will be the first point of contact, ensuring every visitor feels welcomed and supported throughout their day.

Key responsibilities

• Provide a warm, friendly welcome to customers and their guests daily.
• Manage a variety of on‑site tasks that keep the workspace running smoothly.
• Assist customers and colleagues to create a positive, productive workday.
• Maintain the appearance and functionality of the reception area.

Required profile

• Excellent communication skills and a genuine love for interacting with people.
• Positive, outgoing attitude with a can‑do mindset.
• Ability to follow direction, learn new procedures quickly, and apply them confidently.
• Motivation to continuously improve performance.

Required skills

What we offer

• Fun, challenging, and rewarding career in a fast‑growing company.
• Award‑winning induction training and ongoing development opportunities.
• Clear promotion pathways and performance‑based incentives.
• Flexible, personalised benefits supporting mental, physical, and financial wellbeing.