هذه الوظيفة لم تعد متاحة
انتهت صلاحية هذه الوظيفة في 14/09/2026. لم تعد تقبل الطلبات.
Customer Service Associate – German Speaker
TalentPop App · Sousse
وصف الوظيفة
About the role
TalentPop is seeking a bilingual Customer Service Associate who can communicate fluently in German and English. The position is fully remote and focuses on delivering high‑quality support to internal teams and the broader community through phone, live chat, and email.
Key responsibilities
- Handle inbound customer inquiries via phone, live chat, and email.
- Provide accurate and timely resolutions while documenting each interaction.
- Escalate complex issues to the appropriate internal teams.
- Maintain professionalism and empathy in every customer contact.
Required profile
- Minimum 1 year of experience in customer service, support, or help‑desk roles.
- Professional fluency in both German and English.
- Ability to work independently in a remote environment.
Required skills
- Experience with Zendesk, Gorgias, Shopify, or similar support platforms (preferred).
What we offer
- Competitive compensation with annual salary reviews.
- Paid time off and a monthly health stipend.
- Performance‑based bonuses.
- Permanent work‑from‑home setup supporting long‑term career growth.
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TalentPop App
Sousse