Backoffice Manager – Industrial Machinery & Spare Parts Platform

About the role

Zillion Parts is a fast‑growing industrial machinery trading platform serving the European market. We are looking for a proactive Backoffice Manager to oversee daily back‑office operations linking our Zoho CRM system with the Magento Adobe Commerce platform.

Key responsibilities

• Manage the flow of data and transactions between Zoho CRM and Magento.
• Handle customer and supplier interactions, providing order support and issue resolution.
• Oversee product and platform operations, ensuring accurate listings and inventory updates.
• Coordinate workflows across sales, procurement, logistics, technical and operational teams.
• Generate reports and maintain clear communication with internal stakeholders.

Required profile

• Minimum 3 years of experience in back‑office operations, e‑commerce platforms, marketplace operations, or website management.
• Hands‑on experience with Zoho CRM.
• Experience with Magento / Adobe Commerce or similar e‑commerce platforms is a strong advantage.
• Strong coordination, organizational and multitasking abilities.
• Ability to work cross‑functionally with sales, procurement, logistics, technical and operational teams.
• Professional proficiency in English and French.

Required skills

• Zoho CRM
• Magento
• Adobe Commerce