Technical Support – Italian Speaker

About the role

We are looking for an Italian‑speaking Technical Support specialist to join a fast‑growing renewable‑energy company. You will provide first‑line assistance for customers using PV inverters and home battery systems, helping them commission and operate their equipment efficiently.

Key responsibilities

• Respond to customer inquiries via phone and email, delivering clear technical guidance.
• Analyse error patterns and diagnose issues on PV inverters and storage units.
• Support commissioning activities and ongoing operation of renewable‑energy components.
• Document all interactions in a ticketing system and order spare parts when required.

Required profile

• Previous experience in customer service or an electrotechnical environment.
• Basic understanding of electrical concepts such as voltage and current.
• Strong communication skills, positive attitude and team spirit.
• Fluent Italian; good English is a plus.

Required skills

• Knowledge of PV inverter systems.
• Familiarity with home battery storage technology.
• Proficiency with ticketing/documentation tools.
• Fundamental electrotechnical knowledge (voltage, current).

What we offer

• Hybrid working model (onsite and remote).
• Full‑time position in a dynamic, expanding renewable‑energy market.
• Opportunities for professional growth within a committed team.