Medical Administrative Assistant

About the role

The International Organization for Migration (IOM) in Tunisia is seeking a Medical Administrative Assistant to support the administrative functions of the Migration Health Division. Working under the supervision of the IOM Tunisia Chief of Mission, the Migration Health Officer, and the Senior Project Associate Migration Health, the role contributes to the efficient delivery of health services for migrants.

Key responsibilities

• Provide administrative support to the Migration Health Division, including document preparation, filing, and data entry.
• Manage medical office management systems and ensure procedures are followed.
• Utilize Microsoft Suite and Excel to maintain accurate records and generate reports.
• Assist with medical claim reviews and related correspondence.
• Coordinate with internal and external stakeholders while maintaining data integrity and confidentiality.

Required profile

• Bachelor’s degree in business management or related field with at least two years of experience as a Medical Admin Assistant, Medical Secretary, or Medical Claim Reviewer, OR a High School diploma with at least four years of relevant experience.
• Knowledge of medical office management systems and procedures.
• Proficiency in Microsoft Suite, especially Excel.
• Previous experience in international humanitarian or governmental contexts is an advantage.
• Understanding of medical terminology and migration issues is a plus.
• Fluency in Arabic and French; good knowledge of English is desirable.
• Ability to work independently and collaboratively in a fast‑paced environment with high integrity and attention to data accuracy.

Required skills

• Microsoft Suite
• Excel
• Medical office management systems