Customer Service Representative – English Call Center

About the role

Join a dynamic call centre in Sousse that provides English‑language psychic reading services. As a Customer Service Representative you will interact with customers daily, delivering professional support and promoting the company’s offerings.

Key responsibilities

• Maintain a positive, empathetic, and professional attitude toward every customer.
• Respond promptly to inbound inquiries and communicate clearly over the phone.
• Register and prospect new clients, handling sales activities with integrity.
• Achieve sales targets while ensuring high service standards.

Required profile

• Fluent spoken and written English.
• Motivated with strong interpersonal and communication abilities.
• Experience in an English call centre is a plus.
• Basic computer literacy.

Required skills

• Computer literacy

What we offer

• Permanent (CDI) contract with paid training.
• Base salary of 700 TND net, increasing to 900 TND net after three months.
• Attendance bonus and monthly incentives that can exceed 1,000 TND, allowing total earnings above 2,000 TND.
• Friendly, lively work environment in the city centre.
• Additional social benefits and seasonal bonuses.