Business & Operations Support

About the role

WayToPrevail is seeking a Business & Operations Support professional to assist in the delivery of consulting, operational optimisation, and business support services for both local and international clients, including its partner BorderlessCX.

Key responsibilities

• Support day‑to‑day operational activities, maintain tools, and track key indicators such as progress, deadlines and workload.
• Assist business development efforts by updating prospecting tools, preparing offers, presentations and commercial materials.
• Coordinate project documentation, prepare meeting summaries, track actions and organise scattered information into clear, actionable formats.
• Contribute to client‑facing deliverables, review and improve document structures, and ensure rigorous follow‑up of requests and commitments.

Required profile

• Strong organisational talent with the ability to manage complex or messy information.
• High level of integrity, humility, dynamism, intelligence and kindness.
• Ability to work under pressure, adapt to changing priorities and meet real deadlines.
• Professional proficiency in English (mandatory) and strong written French.

Required skills

• Proficiency with Microsoft Excel.
• Proficiency with Google Sheets.

What we offer

• Opportunity to grow quickly in an entrepreneurial environment.
• Direct collaboration with senior management on diverse topics.
• Exposure to national and international client projects.