Assistant relation clients

About the role

The Customer Relations Assistant will support the company in delivering high‑quality service to its clients. Working from the Charguia II office in Ariana, you will be part of a dynamic team focused on building strong human connections.

Key responsibilities

• Handle inbound and outbound client communications in French.
• Listen actively to client needs and provide appropriate solutions.
• Maintain accurate records of client interactions.
• Collaborate with internal departments to resolve issues promptly.

Required profile

• Excellent oral and written French proficiency.
• Strong listening and communication abilities.
• Interest in psychology, human relations, and personal development.
• Analytical mindset, creativity, and initiative.
• Motivation, seriousness, and professionalism.

Required skills

What we offer

• Permanent contract (CDI) with optional SIVP or CAP.
• Net salary of 1,000 DT per month plus uncapped performance bonuses.
• Social security coverage (CNSS).
• Transportation provided.
• Day or night shift options with two consecutive days off per week.
• Meal vouchers.
• Comprehensive onboarding training and continuous support.