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Technical Support – Italian Speaker

TunisieJob · Tunis

New
Hybrid 🇬🇧 English

Job description

About the role

We are looking for an Italian‑speaking technical support specialist to assist customers of a renewable‑energy company. The role involves handling inquiries, diagnosing issues and supporting the commissioning and operation of PV inverters and home storage systems.

Key responsibilities

  • Provide technical service to customers via phone and email.
  • Analyse error patterns and document cases in a ticketing system.
  • Support commissioning and ongoing operation of PV components such as inverters and home batteries.
  • Order spare parts when necessary.

Required profile

  • Previous experience in customer service or electrotechnical field.
  • Good communication skills, positive attitude, team spirit and quality awareness.
  • Fluent Italian (able to discuss technical topics safely).
  • Basic English is an advantage.

Required skills

  • General understanding of electrotechnical concepts (voltage, current).

Questions fréquentes

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Published 20 hours ago

Expires 1 month from now

5 views · 0 interested

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