Shift Leader Operations Quality

About the role

LEONI, a global provider of products, solutions and services for power distribution and connectivity in the automotive industry, is looking for a Shift Leader Operations Quality in Manzel Hayet. The role manages and supervises the Operations Quality organisation unit on a shift basis, with functional accountability for quality on the shift level.

Key responsibilities

• Manage and supervise the Operations Quality unit according to defined objectives and KPIs.
• Identify improvement opportunities, offer consulting and contribute to better service delivery.
• Take responsibility for standards and governance adherence and process execution.
• Lead direct reports, plan regular team activity and define their objectives, tasks and responsibilities.
• Monitor and evaluate results, identify training needs and support professional development.
• Propose measures to improve team performance, organisational flexibility, diversity, succession planning, coaching, change management and personal growth.
• Stop production lines and product delivery in case of non-conformities, releasing them only after corrective and preventive actions are implemented.
• Decide and supervise sorting and firewall activities to protect the customer and follow up quality costs.
• Resolve quality problems escalated by production segments or reported by customers (recurring incidents, warranty returns, red alerts) and spread solutions across all production facilities.

Required profile

• University degree.
• At least 3 years of experience in quality management.
• French and English.