Revenue Operations Deal Desk Analyst

About the role

ITRS is seeking a Deal Desk Analyst to join its Revenue Operations team in Tunis. The analyst will ensure the accuracy, governance and smooth flow of commercial transactions across quotes, opportunities, renewals and amendments, supporting sales, finance, legal and Salesforce teams.

Key responsibilities

• Review quotes and opportunities for pricing, terms, product selection and policy compliance before approval.
• Validate and process renewals, amendments and new business deals, ensuring correct contract alignment and workflow execution.
• Identify and resolve data mismatches across Salesforce, quoting tools, contracts and invoicing systems to maintain data quality.
• Apply approval checks, booking rules and escalation procedures to enforce governance.
• Support month‑end, quarter‑end and commission processes by monitoring cut‑offs and resolving deal‑related queries.
• Continuously improve workflows, dashboards, reporting and documentation, and contribute to training materials.

Required profile

• Interest in building expertise in SaaS quote‑to‑cash processes and deal governance.
• Strong attention to detail and ability to work collaboratively with cross‑functional teams.
• Experience with sales operations or revenue operations functions is a plus.

Required skills

• Salesforce

What we offer

• Permanent contract with a hybrid work schedule (office in Tunis and remote).
• Opportunity to work in a fast‑growing technology company serving critical industries.
• Supportive, inclusive culture recognized as a Great Place to Work.