Operations & Business Development Associate

About the role

Rapidmate is seeking an Operations & Business Development Associate to support daily operations and serve as a primary contact for restaurant partners and delivery professionals. The role is fully remote and ideal for candidates who enjoy communication, problem‑solving, and fast‑paced startup environments.

Key responsibilities

• Communicate with restaurant partners via phone, email, and messaging platforms.
• Support client onboarding, follow‑up, and handle operational inquiries.
• Assist delivery partners during their onboarding process and validate registration documents.
• Conduct outbound calls to prospective clients and help identify new business opportunities.
• Maintain accurate records in internal systems and collaborate with the operations team to ensure smooth daily execution.

Required profile

• Bachelor’s degree in Business, Commerce, Management, Logistics, Supply Chain or related field.
• Fluent French (C2) and strong English communication skills.
• Excellent verbal and written communication, strong organizational abilities and attention to detail.
• Ability to work independently, take initiative and adapt to changing responsibilities in a startup.

Required skills

What we offer

• 100 % remote work with flexible, shift‑based scheduling.
• Direct exposure to operations, client management and business development in a growing startup.
• High level of ownership, learning opportunities and a collaborative team environment.