Human Relations Advisor (Sousse)
ASTRAGALE CALL CENTER · Sousse
Job description
About the role
We are seeking a Human Relations Advisor to join our team in Sousse. In this position you will support individuals in navigating interpersonal challenges and fostering healthier relationships. You will act as a trusted confidant, offering guidance that encourages personal growth and improved communication.
Key responsibilities
- Listen attentively to clients, understand their situations, and provide personalized guidance.
- Help improve communication and mutual understanding between parties.
- Assist clients in developing practical strategies to resolve conflicts.
- Provide follow‑up support to ensure progress and sustained improvement.
- Maintain strict confidentiality, exercising empathy, discretion and professionalism at all times.
- Document interactions while preserving client privacy.
Required profile
- Strong interpersonal and communication abilities.
- High level of empathy, discretion and professionalism.
- Excellent active listening and problem‑solving skills.
- Commitment to respecting client confidentiality.
- Ability to build trust quickly and adapt guidance to diverse cultural contexts.
Required skills
What we offer
- Permanent (CDI) contract.
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Published 1 month ago
Expires 2 weeks from now
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ASTRAGALE CALL CENTER
Sousse
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