Business Operations Associate – Order Management

About the role

We are looking for a Business Operations Associate to support order management and daily operational activities for Bosch Group’s Tunisian operations. The role will work closely with sales, logistics, finance and customer service teams to ensure smooth processing of orders from entry to invoicing.

Key responsibilities

• Support order intake, creation, follow‑up and invoicing using the local ERP system.
• Process order releases, credit notes and other transaction documents accurately.
• Monitor pending, blocked or delayed orders, follow up missing information and escalate issues to the Operations Manager.
• Maintain documentation, filing and archiving of operational records to guarantee traceability.
• Update operational data, trackers and follow‑up files, ensuring completeness of supporting documents.
• Coordinate routine matters with internal stakeholders such as Sales, Logistics, Finance and Customer Service, providing status updates on open actions.

Required profile

• Structured and disciplined work approach with strong attention to detail.
• Excellent organization and follow‑up abilities.
• Ability to handle routine and repetitive tasks accurately.
• Good communication skills in English and French.

Required skills

• Proficiency in Microsoft Excel.