Technical Support Intern - Automated Marley Provisioning Integrator

About the role

Regnology, a global leader in regulatory reporting for financial institutions, regulators and tax authorities, offers an internship in its CS Support Tech team for Abacus360 Banking. The project builds a standardized, repeatable process for provisioning Marley test environments that match specific customer releases of the Abacus360 Banking platform, covering environment setup, software version alignment, system configuration and technical troubleshooting.

Key responsibilities

• Develop a repeatable provisioning guide for Marley test environments aligned with customer releases, including versions and hotfixes.
• Document the process of requesting or creating environments and aligning software versions, banking layers and required modules.
• Define basic configuration and smoke-test procedures to verify accessibility, cluster and replication functionality and licence visibility.
• Establish a minimal end-to-end validation workflow, including sample data import and a calculation process.
• Investigate common provisioning issues such as incorrect software versions, missing modules and insufficient resources.
• Document key system logs and troubleshooting steps, and create a reusable runbook, platform setup guide and one-page smoke-test checklist.
• Optionally produce a short screen recording of the provisioning and validation process.
• Collaborate with experienced team members to validate the documentation and reduce environment setup time.

Required profile

• Final-year student in Computer Science, Information Technology or a related technical field.
• Solid interest in operating systems, software environments, cloud infrastructure and technical troubleshooting.
• Strong analytical thinking, attention to detail and good communication skills.
• Ability to adapt to a fast-paced, international working environment.

Required skills

• Tools: Linux, Java, Python, APIs (e.g. Postman), SQL and databases, Kubernetes, monitoring tools (e.g. Grafana, Google Cloud Monitoring), identity and access management tools (e.g. Okta, Active Directory).
• Familiarity with these tools is a plus but not mandatory; willingness to learn is highly valued.

The recruitment process includes an HR interview with the Talent Acquisition Manager and a short technical interview for shortlisted candidates. Apply through the application form provided in the original listing.