Senior Certinia Administrator

About the role

This position is the primary owner of the Certinia (FinancialForce) side of our Salesforce implementation, focusing on Professional Services Automation (PSA). You will translate business needs into robust PSA processes, keep the application healthy and well‑governed, and collaborate with an established Salesforce team.

Key responsibilities

• Own and configure Certinia PSA modules such as resource management, projects, timecards, expenses, milestones, and billing events.
• Maintain PSA data integrity, manage user provisioning, licences, profiles, and permissions.
• Assess Certinia release notes, plan impact, coordinate testing, and deliver continuous improvements.
• Provide day‑to‑day support, training, and sandbox/release management for Certinia‑related changes.

Required profile

• 5+ years administering and configuring Certinia (FinancialForce) with deep PSA functional expertise.
• Strong grasp of core Salesforce concepts (data model, security, flows, validation rules, sharing).
• Certinia PSA certification and ability to translate business processes into clean configuration.
• Clear communicator able to support and train business users.

Required skills

• Certinia (FinancialForce) administration
• Salesforce platform fundamentals
• PSA configuration (objects, fields, flows, validation rules, page layouts)
• Data management practices (imports, deduplication, backups)