Head of Region (Africa) - Social Impact Consultancy

About the role

Delivery Associates, a global social impact consultancy focused on public sector transformation, is looking for a Head of Region to lead its operations across Africa. The role oversees regional planning, colleague experience, recruitment, team utilization and financial management, and works closely with central teams such as People, Finance and Operations, as well as with Heads of Regions worldwide.

Key responsibilities

• Operational oversight: oversee recruitment (defining the talent pipeline based on demand), utilization (KPIs and right-sizing the team if off target) and financial performance (P&L cost management) with central teams.
• Colleague experience: lead regional onboarding, learning and development, embed the DA Way and diversity, equity, inclusion and belonging, and foster regional engagement.
• Manage and mentor regional leadership teams and share best practices across geographies.
• Build relationships with regional clients, colleagues, other Heads of Regions, central teams and ELT.
• Partner with the Market Practice Head on strategy alignment and with domain heads so expertise meets local needs.
• Direct multi-stakeholder engagements in complex environments, using project leads to drive collective progress.

Required profile

• Over 10 years of experience managing multi-regional operations, especially in the public sector, social impact or consulting, with a strong understanding of regional dynamics across Africa.
• Proven track record delivering large, complex projects across diverse geographies.
• Strong cross-cultural communication skills and ability to engage and influence stakeholders across regions.
• Team leadership experience and a global mindset, with adaptability to diverse cultural and political environments.
• Master's degree or higher in Public Policy, International Development, Business or a related field preferred.
• Must be based in Africa.

Required skills

• Exceptional verbal and written English; proficiency in French is highly valued.
• Communication, teamwork, problem-solving and results orientation.
• Commitment to business development, recruiting, intellectual property development and the firm's values.