Back-office Social Media Specialist (German & English) – Remote

About the role

SupportYourApp is looking for a Back‑office Social Media Specialist who is fluent in German and English. You will work remotely, supporting global clients by managing creative assets and ensuring smooth campaign operations.

Key responsibilities

• Coordinate projects and provide day‑to‑day operational support across social media campaigns.
• Manage creative briefings, timelines, and asset delivery with external agencies.
• Upload and maintain creative assets on Meta platforms.
• Follow internal SOPs and collaborate with internal teams for issue resolution.
• Handle sensitive customer data securely and apply best practices for customer happiness.
• Maintain deep understanding of client solutions and meet KPI targets.

Required profile

• Excellent German and English language skills (minimum C1 level, both speaking and writing).
• Strong analytical and research abilities.
• Proven reliability in delivering tasks on schedule.
• Positive, proactive, and responsible attitude.
• Personal computer with at least 8 GB RAM and stable internet (≥50 Mbps download, ≥40 Mbps upload).

Required skills

• Meta platform asset management

What we offer

• Fixed schedule: Monday‑Friday, 10 AM‑6 PM GMT+3.
• Fully remote work arrangement.
• Inclusive international environment.
• Compensation paid in USD.
• Referral rewards and a culture built on trust with no time‑tracking requirements.