Account Manager – Q‑Commerce (Hybrid)

About the role

Presto is expanding its Q‑commerce vertical, covering mini‑markets, pharmacies, pet supplies and gifts. As an Account Manager you will own the end‑to‑end partnership journey, from acquisition to performance optimisation, helping partners reach customers quickly and efficiently.

Key responsibilities

• Identify and onboard new Q‑commerce partners, pitch Presto’s value proposition and negotiate commercial terms.
• Maintain and grow relationships with existing partners, acting as their primary point of contact.
• Drive partner performance by improving visibility, product availability and promotional activity, monitoring metrics such as GMV, order volume and catalog quality.
• Resolve day‑to‑day operational issues (cancellations, out‑of‑stocks, catalog updates) in close collaboration with Operations, Support, Marketing and Product teams.

Required profile

• 0–3 years of hands‑on experience in sales, account management or business development (FMCG, e‑commerce, retail or marketplace experience is a plus).
• Strong commercial mindset with excellent negotiation and communication abilities.
• Highly organised, proactive and comfortable with daily partner follow‑ups.
• Data‑savvy and able to track key performance indicators.
• Problem‑solver who thrives in a fast‑paced startup environment.

Required skills

• Excel
• Google Sheets

What we offer

• Ownership of a fast‑growing vertical within a dynamic company.
• Direct impact on partner growth, customer experience and overall business expansion.
• Hybrid work mode combining office collaboration with remote flexibility.