Lettings Administrator

About the role

Numan is an early-stage UK property brand building its lettings support function from the ground up. It is hiring a Lettings Administrator to support the day-to-day running of its lettings and property management work. The role covers the tenancy process, including applicant enquiries, referencing, contracts, maintenance coordination and record keeping. You will work alongside the team, learn the UK lettings process and grow into more responsibility as the brand scales.

Key responsibilities

• Help handle enquiries from tenants and landlords and keep them updated as things progress
• Support the applicant process: enquiries, viewing coordination and referencing, and help move applications through to signed tenancy
• Log and track each step of the applicant process accurately
• Assist with preparing tenancy agreements and renewals, and keep documentation organised and up to date
• Learn the basics of UK lettings compliance (deposits, Right to Rent, EPC, gas safety); full training is provided
• Log maintenance requests and help coordinate contractors until issues are resolved
• Keep property, contact and tenancy records accurate, track key dates and renewals, and flag urgent matters early

Required profile

• Reliable and organised, following through and meeting deadlines
• Good communication in English, clear, professional and responsive
• Self-motivated and able to manage your own time remotely
• Willing to learn and to take initiative; experience is less important than attitude and reliability

Required skills

• A plus: any admin, customer service or property exposure
• A plus: familiarity with UK property portals such as Rightmove, Zoopla and OnTheMarket
• A plus: comfort with basic CRM or spreadsheet tools

The company trains candidates on the property-specific side. Applications are sent by email to the employer.