Functional Advisor - International Engagements

About the role

Medius, a global provider of cloud-based spend management solutions, is looking for an Elevate Functional Advisor focused on international engagements. The role sits in the Functional and Technical Adoption team within Customer Success and partners with strategic, high-profile customers worldwide to help them maximize the value of their Medius investment. You will act as a trusted advisor guiding customers through their automation journey, driving adoption and improving efficiency.

Key responsibilities

• Work closely with live customers to improve their processes and efficiency
• Analyze customer data and suggest improvements to automate workflows
• Guide customers on best-practice processes and configuration
• Inform customers about new features and their business impact
• Support clients during test phases and go-live of new features
• Interface with peers in the global Professional Services and Customer Success teams

Required profile

• Prior experience with cloud-based or SaaS IT systems
• Prior experience in spend management, source-to-pay or purchase-to-pay
• Experience as a consultant or advisor in accounting preferred
• Ability to manage several parallel tasks with quality and control
• Structured work approach and good communication skills
• English verbal and written; French fluency is a plus
• Willingness to work flexible hours for North American customers and occasional travel to client sites

Required skills

• Preferred: Oracle NetSuite, SAP, Microsoft Dynamics AX/Finance & Operations, Dynamics NAV/Business Central or Infor M3
• Preferred: PowerBI or other reporting tools
• Bachelor's degree or higher

What we offer

• Meal vouchers (up to 160 TND per month)
• Medical insurance for you and your direct family
• Gym membership sponsorship (up to 300 TND per year)
• Transportation reimbursement (up to 200 TND per month)
• Team trips and missions
• Internal language learning and LinkedIn Learning access
• Employee referral program
• 25 days of paid leave, 1 extra day off for your birthday and 5 days sick leave