Chief of Staff

About the role

The Chief of Staff is the Director General's adviser and partner, supporting the Director General's effectiveness through strategic advice, cross-organisational coordination and disciplined follow-through on priorities. The role works through influence and trusted relationships rather than line authority, partnering with the Director's Leadership Team, senior leaders, Member Associations and external partners. It involves frequent travel to the London office where the Director General is based.

Key responsibilities

• Provide strategic advice and decision support: originate analysis and recommendations, shape decision papers, briefings, speeches and talking points, and anticipate matters needing executive attention.
• Lead a portfolio of high-priority initiatives and special projects, set up ways of working, identify risks and dependencies, and produce progress reports and executive dashboards.
• Shape the agenda and preparation for DLT meetings and retreats, and promote alignment across divisions, regions and functions.
• Advise on and help shape high-level partnerships, coordinate the Director General's participation in external platforms, and represent the Director General only where specifically delegated.
• Build executive dashboards, synthesise information across the Federation, capture learning from initiatives and share intelligence and outcomes with accountable teams.

Required profile

• Right to work in the country where the role is based; for candidates outside the UK, France, Germany and Switzerland, pay is aligned to the local salary scale.
• Exceptional strategic thinking, stakeholder management, political judgement and the ability to work across a complex, federated international organisation.
• Role boundaries: the Chief of Staff does not line-manage, evaluate or direct DLT members unless a separate reporting arrangement is approved, and the Executive Assistant keeps responsibility for diary management and office administration.