Business & Operations Support

About the role

WayToPrevail is looking for a Business & Operations Support professional to assist the development of consulting, operational optimisation and business support activities for national and international clients, as well as its American partner BorderlessCX. The role sits at the intersection of operations, business development, project coordination and client support.

Key responsibilities

• Support operational activities: maintain tools, track indicators (progress, deadlines, workload) and prepare internal meetings.
• Assist business development: manage prospecting tools, update commercial materials and organise information on opportunities.
• Coordinate projects: follow action progress, prepare summaries, meeting notes and tracking files, and turn scattered data into clear, actionable documents.
• Support client deliverables: prepare client‑facing documents, improve deliverable structure and ensure rigorous follow‑up of requests and commitments.

Required profile

• Strong ability to organise complex or messy information.
• Excellent command of Excel or Google Sheets.
• Professional level English (mandatory) and strong French writing skills.
• Analytical, rigorous, reliable and detail‑oriented.
• Self‑motivated, eager to learn and able to work independently after guidance.

Required skills

• Excel
• Google Sheets

What we offer

• Salary between 900 TND and 1 200 TND depending on experience, plus an attractive performance‑based bonus system.
• Full‑time, onsite position in Tunisia with the possibility to move to a hybrid model later.