Office Manager – Workplace Environment Manager

About the role

PwC is seeking an Office Manager to lead the workplace environment for its Tunis site, supporting around 600 employees across 7,000 m². Reporting to the Chief Performance Officer, you will ensure that all facilities and services operate smoothly and meet the company’s standards.

Key responsibilities

• Serve as the primary point of contact for site occupants, communicating workplace information and handling queries about space usage.
• Oversee contracts for multi‑technical maintenance, security equipment, water supply, lease, private transport and other services.
• Manage day‑to‑day services including reception, telephone switchboard, cleaning, building maintenance, mail, catering, cafeteria and training spaces.
• Coordinate and monitor service requests from employees, conduct on‑site quality checks and negotiate local service providers when needed.
• Act as liaison with property owners and building managers for maintenance, renovations and lease renegotiations.
• Implement security and safety policies, organize fire‑drill training and manage visitor badge processes.
• Handle procurement of office supplies, monitor stock levels and support event logistics.
• Prepare and track the annual budget, document processes and analyse key performance indicators to drive improvements.

Required profile

• Bachelor’s degree (minimum Bac+3) in real estate, facilities management or a related field.
• At least 5 years of experience in building management and user‑service delivery.
• Strong service orientation toward internal and external clients.
• Excellent managerial and communication abilities.
• High level of rigor, organization and analytical skills.

Required skills