Implementation Consultant – Remote B2B SaaS

About the role

We are seeking an enthusiastic Implementation Consultant to lead end‑to‑end deployments for our B2B SaaS platform. You will act as a trusted advisor, guiding clients through procurement and financial process transformation from kickoff to Go‑Live.

Key responsibilities

• Lead full‑cycle implementation projects, serving as the primary client contact.
• Conduct discovery sessions to map client processes and design optimized workflows.
• Manage timelines, deliverables, data migration, and technical alignment.
• Facilitate workshops and onboarding sprints to ensure client self‑sufficiency.
• Create structured enablement resources such as playbooks and configuration guides.
• Collaborate with Sales, Product, and QA to resolve technical blockers and feed client feedback into product improvements.

Required profile

• 1+ year experience in B2B SaaS implementation, project management, or customer success.
• Proven ability to juggle multiple projects while meeting strict deadlines.
• Advanced English communication skills for client meetings and negotiations.
• Strong analytical mindset with experience handling business data and metrics.
• Comfort with change‑management and guiding corporate users through new processes.

Required skills

• Excel
• Google Sheets
• APIs