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Competences
Experience
Leading specialist in payment systems
Unicredit Bank d.d.
2008-01 -
Responsible for improving work processes of the organisational part of the payment system and implementing all pilot projects in the service domain. Leads proposals for procedural changes, educates younger colleagues and transfers knowledge across the service area. Coordinates cross‑functional teams to ensure seamless payment operations and compliance with regulatory standards.
Senior specialist in accounting and account administration
Unicredit Bank d.d.
2023-01 - 2024-12
Managed bank fixed assets, produced complex reports, and monitored transit accounts. Closed client accounts for legal entities and individuals, prepared P3 forms for competent institutions, and reconciled VAT on incoming and outgoing invoices (KIF and KUF). Oversaw foreign invoice payments and KUF orders, ensuring regulatory compliance.
Senior Credit Administration Specialist
Unicredit Bank d.d.
2022-01 - 2023-12
Monitored all payments related to corporate loans, ensuring timely processing and adherence to credit policies. Collaborated with loan officers to resolve payment discrepancies and supported risk assessment activities.
Senior payment systems specialist
Unicredit Bank d.d.
2021-01 - 2022-12
Improved organisational processes of the payment system and led implementation of pilot projects. Provided responsibility for service‑domain procedures, proposed changes, and mentored junior staff.
Senior payment transaction officer
Unicredit Bank d.d.
2008-01 - 2021-12
Operated the SWIFT service handling inflows and outflows, created detailed service reports, and maintained correspondence with external clients. Monitored legal regulations, improved banking applications, and supported internal payment transaction services.
Cosmetics sales promoter
Pre‑Line, Sarajevo
2007-01 - 2008-12
Directly sold a full range of cosmetics in pharmacies, created regional sales plans, promoted seasonal products, and produced sales reports to track performance.
Marketing service specialist
Dnevni list Mostar
2005-01 - 2006-12
Sold advertising space in newspapers, collaborated with graphic designers on conceptual solutions for advertisers, and managed client relationships to meet marketing objectives.
Liaison officer
ARC Mostar (humanitarian organization)
2000-01 - 2003-06
Handled correspondence for a 10‑person office in both local language and English, prepared donation offers with a financial advisor, coordinated field work, and managed project documentation and databases.
Field interpreter (simultaneous interpretation)
OSCE Mostar
2000-01 - 2001-12
Provided simultaneous interpretation for OSCE missions, facilitating communication between international staff and local stakeholders.
Langues
English
fluent
Bosnian
fluent
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