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Competences
Experience
Relationship Manager
Habib Bank Limited
2014-01 -
Managed and retained a portfolio of over 200 retail and corporate clients, delivering tailored banking solutions and enhancing loyalty. Resolved more than 10 complex customer issues daily, maintaining a satisfaction level above 95%. Led account opening processes for 200+ clients annually, ensuring strict KYC and regulatory compliance. Executed 50+ daily remittance transactions with full AML adherence and drove cross‑selling initiatives that increased product penetration and revenue. Coordinated with internal teams to streamline workflows, improve operational efficiency and reduce service turnaround times.
Langues
English
fluent
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