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Competences
Experience
English Teacher & Administrative Assistant
Safari Institute
2026-07 -
Teach English and arts to students aged 4‑18, designing lesson plans and visual activities that improve learning outcomes. Organise exams and assessment materials, ensuring alignment with curriculum standards. Support the institute’s administration by handling documentation, scheduling, and client inquiries. Utilise CRM and office software for record‑keeping and communication. Act as a substitute teacher when needed, demonstrating flexibility across age groups.
Sales Agent
HIFIVE Group
2025-03 - 2026-01
Sold electronic insurance policies to UK customers via daily outbound calls, achieving monthly sales targets. Managed customer data and interactions through a CRM system, ensuring accurate follow‑up and documentation. Booked B2B appointments for businesses and investors, contributing to pipeline growth. Provided administrative support and reception duties, enhancing overall office efficiency. Occasionally filled in as a substitute English teacher, demonstrating versatility.
Administrative Assistant
ELI Tetouan
2024-03 - 2025-02
Handled day‑to‑day administrative tasks, including data entry, calendar management and client relations. Assisted teachers with classroom preparation, material organisation and student assessments. Managed incoming inquiries and provided customer service with patience and professionalism. Utilised Microsoft Office suite and CRM tools to streamline workflows. Supported sales activities and coordinated B2B appointments when required.
Langues
Arabic
fluent
English
intermediate
French
advanced
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