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Competences
Experience
Project Manager
Zain Iraq
2022-10 - 2026-06
Facilitated regular status meetings to communicate updates, address challenges and maintain project momentum. Managed project timelines, resources and milestones, ensuring quality deliverables and regular updates to stakeholders and senior management. Applied risk‑management and budgeting techniques that reduced project costs by 15 %. Coordinated cross‑functional teams including engineering, procurement and operations. Utilized project‑management tools (MS Project, Jira) to track progress and generate reports.
Fiber Optics Team Leader
Giganet for Communications Ltd
2022-01 - 2022-11
Led the fiber‑optic team in daily operations, ensuring compliance with industry standards and performance targets. Managed project planning, resource allocation and productivity improvements that boosted team output by 20 %. Oversaw installation, splicing and testing of fiber links, using OTDR and power‑meter tools. Coordinated with network design and O&M departments to align delivery schedules. Reported key performance indicators to senior management.
Technical Support Engineer
SuperCell Network
2021-03 - 2022-01
Configured client links and performed network stability monitoring, achieving 99.8 % uptime. Produced detailed uptime/downtime reports and escalated incidents to TRM, OMC and NOC teams. Utilized Cisco IOS and MikroTik RouterOS for troubleshooting and firmware upgrades. Implemented ticketing workflows in ServiceNow, reducing average resolution time by 15 %. Provided technical guidance to field engineers.
FTTH Design Engineer
Horizon Scope Telecom
2020-10 - 2021-01
Created detailed schematics and layouts for fiber‑to‑the‑home installations using AutoCAD and GIS software. Developed end‑to‑end FTTH network designs, including splice plans, OLT placement and capacity calculations. Collaborated with civil teams to integrate designs with site constraints. Conducted design reviews and produced bill‑of‑materials that reduced material waste by 10 %. Supported field teams during deployment with technical documentation.
Administrative Manager
Rawaat Asia SDN. BHD.
2016-03 - 2019-05
Managed all administrative functions of the company, streamlining daily operations for efficiency. Designed and oversaw workflow processes, reducing administrative overhead by 12 %. Coordinated with finance, HR and logistics to ensure smooth cross‑departmental collaboration. Implemented office management software (ERP) to centralize records and reporting. Supervised a team of 5 administrative staff.
OMC Senior Engineer
EarthLink Telecommunications
2013-09 - 2014-09
Led the wireless operations and maintenance team, overseeing site inspections and equipment upgrades. Managed installation and removal of flat‑panel antennas and configured MikroTik RouterBoards for optimal performance. Conducted preventive maintenance schedules that improved network reliability by 8 %. Trained junior engineers on troubleshooting and RF optimization techniques. Produced technical reports for senior management.
Langues
Arabic
native
English
fluent
Spanish
beginner
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