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Competences
Experience
Executive Assistant to Founder/CEO
Glow Aura Ladies Saloon
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Provided high‑level administrative support to the founder and CEO, managing calendars, correspondence and travel arrangements. Coordinated client appointments and handled confidential documents. Utilized Microsoft Office and Google Workspace to streamline reporting. Assisted in marketing efforts using Canva designs. Ensured smooth daily operations of the salon.
Operation Manager
Glow Aura Ladies Saloon
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Oversaw day‑to‑day salon operations, supervising staff and ensuring service quality. Implemented Fresha and Odoo systems for booking and inventory management. Trained team members on customer service standards and health‑safety protocols. Monitored performance metrics and contributed to a 15% increase in client retention.
Teaching Assistant
By Manar Al Ali Design and Decoration
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Supported design instructors in preparing lesson materials and managing classroom logistics. Assisted students with software tools such as Canva and Microsoft Office. Facilitated hands‑on workshops, fostering a collaborative learning environment.
Travel Consultant
Easytime Travel and Tourism
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Advised clients on travel itineraries, bookings, and visa requirements for destinations in the UAE and Philippines. Managed reservations using Odoo and maintained accurate records in Google Sheets. Delivered personalized service that resulted in high client satisfaction scores.
Administrative Assistant
Asian Hospital and Medical Center
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Handled front‑desk reception, patient registration, and appointment scheduling. Utilized Microsoft Office suite for documentation and reporting. Participated in multiple Baker's Dozen Learning Series workshops, enhancing knowledge in patient safety, infection control, and health technology assessment.
OPD‑IP Laboratory Receptionist
Asian Hospital and Medical Center
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Managed patient flow for the outpatient laboratory, coordinating sample collection and result delivery. Maintained accurate logs using Excel and ensured compliance with privacy regulations.
Administrative/Reservation Specialist
Vets Tours Travel Service
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Coordinated travel reservations for veterinary clients, handling bookings, payments, and itinerary changes. Employed Odoo for transaction tracking and generated reports for management.
Employee's Benefit and Compensation Officer
Philippine Airlines
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Administered employee benefit programs, processed compensation queries, and maintained records in Excel. Collaborated with HR to ensure compliance with labor regulations.
Formation
Bachelor's Degree in Tourism Management, Lyceum of Alabang (2016-2019)
Langues
Tagalog
fluent
English
fluent
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